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Poweraire - Shipping Policy |
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99% of our orders ship complete within 24 hours of being placed, Monday through Friday, with the exception of any item that states otherwise. If an order is placed on Friday, Saturday, or Sunday, it will ship on the following Monday. FREE UPS Ground shipping on orders over $500 in the continental U.S. only.
All "Air" orders placed prior to 10:00 a.m. PST will usually ship that same day. Any order placed after 10:00 a.m. on Friday will be shipped the following non-holiday Monday. *Please note that our pick-ups for delivery are Mon-Fri only.
Overnight orders that ship on Friday will be delivered the following Monday, unless you choose the Saturday delivery option.
UPS will not ship to PO Boxes, please use a physical street address.
If your shipping address is different than your billing address then there may be a delay in your order for verification purposes. You can expedite this process by making sure your shipping address is on file with your credit card company.
Orders that are refused will be charged the original shipping plus return shipping to us.
All returns or exchanges must be new, unused and in the original box and packaging.
Partial-Shipping option is subject to extra shipping charges. Charges may vary depending upon partial shipping amount and shipping method chosen. Contact us for details. |
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Exchanges:
Poweraire will gladly exchange any products purchased from our site. Please contact us for return/exchange information. Customer must pay for shipping both directions.
Refunds:
Refund returns are subject to a 15% restocking fee plus the original cost of shipping.
No refunds or returns on cylinders, actuators, or special order items.
All products sold by Poweraire are brand new, first quality (unless otherwise noted) with full factory warranties. Please check all items upon receipt, if the items seemed damaged or used please report this to us immediately. No returns will be accepted of used items! |
